A little help, when you need it

Here for your questions.

Before you order, check the delivery details for your destination and make sure you are comfortable with the size you have chosen. If you need help, contact us at support@auvreya.com.

Delivery.

Destination-specific shipping prices and delivery estimates for the new shoe collection are being confirmed. This design preview is not accepting shoe orders yet.

If the fit is not right.

Please contact us before returning a pair, so we can explain the available options and return process. The final shoe-specific returns policy will be confirmed before this collection opens for orders.

Product details and care.

See the product page for the design details. Follow the care instructions supplied with the pair. If you need information that is not shown, ask us before ordering.

Explore the sock shoes ↗

A few things you might be wondering

Little questions. Clear answers.

Practical answers, before you choose their next pair.

Ask us a question ↗

How do I choose a size?

Measure both feet first. Children of the same age can need different sizes. Check our size and fit guide, and contact us if you are unsure.

Are these socks or shoes?

They combine a knitted sock-style upper with an enclosed toe and a rubber sole. Choose the pair for your child's current needs, activity and surroundings.

Will they fit wider feet?

Foot shape varies. Check the opening, width and toe space on your child; a soft-looking upper does not guarantee a fit for every foot.

Are there real laces?

No. The Stitch designs have a knitted lace-style pattern. Both styles pull on without laces to tie.

Can they help my child learn to walk?

We do not make developmental or medical promises. If you have concerns about your child's feet or walking, ask their healthcare professional.

Where can I find delivery and return information?

Check our shipping and returns information before ordering. If you need help with a destination, contact us for the current details.

Shipping & returns ↗